Celebrating 60 Years of the PCC

“Deliver the Brand” Course Offered


The Central Missouri PCC Invites you to “Deliver the Brand” to Increase Positive Customer Service Experiences

What is a Brand?

What is the perception of YOUR brand?

Join us with an overview and a refresher course on how to deliver first-contact, one stop shop solutions to your customers. Strive for first-contact solutions by providing immediate and accurate answers to your customer’s needs.

Refresh and engage your staff into what your customer’s perceive and what we want them to perceive.

Let’s do some role play!

Where: Courtyard Marriott
3301 Lemone Industrial Drive Columbia MO 65201
When: Nov 5th
Time: 8:30 a.m. to 11:00 a.m.

Breakfast is included in the price and will be served from 8:30-9:30.

The seminar will be from 9:30 a.m. — 11:00 a.m.

Questions? Contact Cathy Rupard at 573-474-8877 or email centralmopcc@socket.net


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