PCC Alert: Making Changes: Marketing, DPMG Groups Re-aligned

i Oct 21st No Comments by

Making Changes

Marketing, DPMG Groups Re-aligned

 

USPS is making changes within its Marketing and Deputy Postmaster General organizations to better serve customers.

“Although the entire organization is responsible for delivering excellent service and customer experiences, the following changes will sharpen our focus to more effectively reach and engage our customers, and bring their voices and rising expectations more prominently into our strategy development,” PMG Megan J. Brennan wrote in an Oct. 20 memo.

Highlights:

  • Jim Cochrane, who previously served as chief marketing and sales officer, will now lead his organization as chief customer and marketing officer.
  • Within this group, Cliff Rucker, who previously served as sales vice president, will become sales and customer relations senior vice president. He will continue to oversee Sales, while taking on added responsibility for the Business Service Network and Customer Care Centers.
  • Steve Monteith, who previously served as executive director of product management for mailing products and shipping services, will now serve as marketing vice president. He will oversee Brand Marketing, Customer Engagement and Strategic Alignment, Customer and Market Insights, Industry Engagement, Product Management — Mailing Products and Services, Product Management — Shipping Products, and Stamp Services.
  • The vice president position that oversees Consumer and Industry Affairs has been eliminated and the Consumer Advocate function will report to the chief customer and marketing officer. This is designed to elevate the voice of residential customers throughout the organization.
  • The vice president position that oversees Global Business will also be eliminated and the organization is being modified to better align with core business units.
  • Gary Reblin will continue to report to Cochrane as vice president overseeing Product Innovation.

Additionally, within the DPMG organization, DPMG Ron Stroman will continue to oversee Government Relations, Sustainability and Office of the Judicial Officer. He also will lead international efforts that involve public policy and oversee International Postal Affairs, a new function within his group.

The changes take effect Oct. 20.

 

 

 

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Please visit us on the USPS Industry Outreach website.

Thank you for your support of the United States Postal Service.

Consumer and Industry Affairs

 

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PCC Alert: Postal Service Announces 2017 Shipping Prices

i Oct 19th No Comments by

Postal Service Announces 2017 Shipping Prices

Pricing Unchanged for Priority Mail International, First-Class Package

International and Priority Mail Express International Service

 

 

 

WASHINGTON — The U.S. Postal Service today filed notice with the Postal Regulatory Commission (PRC) of price changes for Shipping Services products to take effect next year, following the end of the holiday mailing season. The filing does not include any price increase for First-Class Package International Service, Priority Mail Express International and Priority Mail International.

 

The Postal Service continues to provide excellent value and reliability for the shipping industry, along with convenient choices for consumers. The average Shipping Services price change is 3.9 percent, which results in an average shipping price of less than $5 per shipment across all shipping products.

 

The new prices, if approved, represent a modest price increase in Priority Mail by 3.9 percent and an average of 3.3 percent in Priority Mail Retail prices.

 

The Priority Mail Flat Rate Box and Priority Mail Flat Rate Envelope prices for these products are:

 

 

Current New
Small flat-rate box $6.80 $7.15
Medium flat-rate box 13.45 13.60
Large flat-rate box 18.75 18.85
Large APO/FPO flat-rate box 16.75 17.35
Regular flat-rate envelope 6.45 6.65
Legal flat-rate envelope 6.45 6.95
Padded flat-rate envelope 6.80 7.20

 

The PRC will review the prices before they are scheduled to take effect Jan. 22, 2017. The complete Postal Service price filing with the new prices for all Shipping Services products can be found on the PRC site under the Daily Listings section: http://www.prc.gov/dockets/daily.

 

The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

 

 

 

 

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Please visit us on the USPS Industry Outreach website.

Thank you for your support of the United States Postal Service.

Consumer and Industry Affairs

 

To subscribe or unsubscribe to PCC Alerts, please hit reply and send us your request.

 

Privacy Notice: For information regarding our privacy policies, visit www.usps.com/privacypolicy.