Chief Customer and Marketing Officer/Executive Vice President – Jim Cochrane Retiring
January 3, 2018
The Postmaster General and Chief Executive Officer, Megan J. Brennan, announced internally the upcoming retirement of Jim Cochrane. Here is an excerpt of the announcement:
After more than 43 years of exceptional leadership, service, and accomplishment James (Jim) P. Cochrane will begin a new chapter in his life as a postal retiree beginning February 2.
Jim has had a lasting impact on the Postal Service and the mailing and shipping industry. In his recent roles as Chief Customer and Marketing Officer, and Chief Information Officer, and in numerous prior roles in Operations, Sales, Marketing, and Information Technology, he has been an innovative leader, anticipating our business challenges, identifying growth opportunities, and formulating and executing strategies to improve our ability to compete for customers.
Throughout his career, Jim has been a tireless advocate for the customer, and for improving the experience every customer has with us. Jim has actively engaged and collaborated with our business partners in the industry, and played a vital, leading role in strengthening these important relationships.
Please join me in wishing Jim a long, healthy, and happy retirement.
Marketing, DPMG Groups Re-aligned
USPS is making changes within its Marketing and Deputy Postmaster General organizations to better serve customers.
“Although the entire organization is responsible for delivering excellent service and customer experiences, the following changes will sharpen our focus to more effectively reach and engage our customers, and bring their voices and rising expectations more prominently into our strategy development,” PMG Megan J. Brennan wrote in an Oct. 20 memo.
Additionally, within the DPMG organization, DPMG Ron Stroman will continue to oversee Government Relations, Sustainability and Office of the Judicial Officer. He also will lead international efforts that involve public policy and oversee International Postal Affairs, a new function within his group.
The changes take effect Oct. 20.
Please visit us on the USPS Industry Outreach website.
Thank you for your support of the United States Postal Service.
—Consumer and Industry Affairs
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Forced Price Reduction to Worsen USPS Financial Condition by $2 Billion Per Year
Postal Service Exigent Surcharge Pricing to End April 10
WASHINGTON — Absent Congressional or court action to extend or make permanent an existing exigent surcharge for mailing products and services – including the Forever stamp — the Postal Service will be required to reduce certain prices on Sunday, April 10, 2016. This mandatory action will worsen the Postal Service’s financial condition by reducing revenue and increasing its net losses by approximately $2 billion per year.
“The exigent surcharge granted to the Postal Service last year only partially alleviated our extreme multi-year revenue declines resulting from the Great Recession, which exceeded $7 billion in 2009 alone,” said Postmaster General and CEO Megan J. Brennan. “Removing the surcharge and reducing our prices is an irrational outcome considering the Postal Service’s precarious financial condition.”
A great article on the rollback rates is provided by Mark Fallon at The Berkshire Company:
On Friday, February 5, The United States Postal Service (“USPS”) released the draft postage rates for the rollback of the Exigent Rate Increase in April. While there remains some uncertainty around the implementation date, this is good news for mailers.
Most commercial mailers will see rates drop around 4.1%, depending upon class of mail and level of sortation. For First-Class Mail, the new rates for one-ounce letters are:
On January 17, 2016, U.S. Postal Service (“USPS”) will be raising shipping rates for the first time in 3 years. However, the rate adjustments are only part of the story….(Read More)
Article provided by The Berkshire Company
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A great article by Mark Fallon on the Berkshire Company Blog. A short introduction to the article and link to read it in full is below:
Last year, I wrote a letter to my United States Senators(Elizabeth Warren and Edward Markey) about the need for the Senate to confirm President Obama’s nominees to the U.S. Postal Service (“USPS”) Board of Governors. Senator Warren’s staff didn’t think that my letter warranted a response. One of Senator Markey’s aidescalled my office to share the senator’s support for this issue. He believed that some of the nominees would be confirmed during the “lame duck” session after the elections.
Back row (left to right): Allen Aven, Tracey Dunlap, Shawneen Betha, Miles French, Michael Waskover, David Martin, Cindy Bolles, Dr. Joshua Colin, Glenn Sollenberger, Lyle Gaines, Carrie Frankenfield, Bob Fehnel, Jason Hirschvogel, David Mastroianni; Front row (left to right): Julie Gosdin, Yulonda Francis-Love, Jagdeep Grewal, Roxanne Hosein, Cathy Rupard, Judith Antisdel, Cheryl Hudson, Karen Brondel, Art Gerckens
On August 5th, 2015 the U.S. Postal Service recognized 24 Postal Customer Councils (PCCs) – in eight award categories – for their achievements and creativity in communication, leadership, membership growth, innovation and educational program offerings.
As part of the festivities, the award finalists assembled at Postal Headquarters where they participated in roundtable discussions with other awards finalists, the Postmaster General (PMG), Deputy Postmaster General (DPMG), Chief Operating Officer (COO) and other officers. They shared key strategies and best practices for education, communication, collaboration and outreach.
The awards presentation followed the roundtable discussion where the PMG, DPMG, and COO presented the awards.
With more than 150 active PCCs across the country, achieving this level of recognition is commendable.
The 2015 National PCC Leadership Award winners are:
|PCC of the Year Large Market||PCC of the Year Small Market||Innovation of the Year|
|Greater Dallas – Gold||Central Missouri – Gold||Fairfield County, CT – Gold|
|Greater Portland, OR – Silver||Capitol City, MO – Silver||Greater Dallas – Silver|
|Sacramento – Bronze||Lehigh Valley, PA – Bronze||Harrisburg, PA Capital – Bronze|
|Communications Excellence||Education Excellence||Industry Member of the Year|
|Greater Dallas – Gold||Fairfield County, CT – Gold||Cathy Rupard – Gold|
|Greater Portland, OR – Silver||Greater Dallas – Silver||Judith Antisdel – Silver|
|Greater New York – Bronze||Greater Portland, OR – Bronze||John Millet – Bronze|
|Postal Member of the Year||District Manager of the Year|
|Lisa Landone – Gold||David Mastroianni – Gold|
|Cheryl Hudson – Silver||Julie Gosdin – Silver|
|Joshua D. Collins – Bronze||David Martin – Bronze|
The Central Missouri PCC is one of three PCC’s being considered for Small Market – PCC of the Year Award for 2015. In addition, our own Cathy Rupard is one of three finalist for Industry Member of the Year Award for 2015 as well.
The final announcement will be made August 5th, 2015.