Celebrating 60 Years of the PCC



The National Postal Customer Council (PCC) Program Office looks forward to hosting National PCC Day 2021 on Wednesday, September 22, 2021 and for the first-time, in partnership with the 2021 National Postal Forum (NPF) 2.0.

National PCC Day will start off with a video featuring a decade-by-decade look of the PCC over the past 60 years. Then Postmaster General Louis DeJoy hosts a roundtable discussion with the PCC Advisory Committee (PCCAC) leadership team. Integrated into the PCC programming, will be a Sustainability of the Mail presentation, led by Vice President, Marketing, Sheila Holman. An additional PCCAC roundtable will focus on key forward-looking strategic initiatives. Closing out National PCC Day will be the announcement of some surprise PCC awards.

National PCC Day Participants are:

  • Louis DeJoy, Postmaster General
  • Dina Kessler, PCCAC National Industry Chair
  • Neal Fedderman, PCCAC National Industry Vice-Chair
  • Sheila Holman, Vice President, Marketing
  • Judy de Torok, Vice President, Corporate Affairs
  • Lindsey Taylor, Director, Industry Engagement and Outreach
  • Glen Swyers, Industry Co-Chair, PCCAC Education Programming Sub-Committee
  • Mark Fallon, Industry Co-Chair, Innovation and PCC Policy Sub-Committee
  • Margaret Vickers, Industry Co-Chair, Membership Growth and Recruitment Sub-Committee
  • Kathy Hall, Industry Co-Chair, Communications and Marketing Sub-Committee

In addition, PCCs will have access to the entire NPF platform on Wednesday, September 22, 2021. The agenda includes:

  • 10:00 AM – 11:00 AM PCCs will have an option to choose from 1 of 3 workshops
  • 11:15 AM – 12:15 PM      Officer Led Session
    • Chief Inspector, Gary Barksdale and Deputy Chief Inspector, Pete Rendina 
  • 1:30 PM – 2:40 PM         National PCC Day Program
    • PCC 60 Anniversary Video
    • PMG Louis DeJoy Roundtable with the PCCAC
    • Sustainability of Mail, VP Marketing, Sheila Holman
    • PCC Advisory Committee Roundtable – Future of the PCC
    • Surprise PCC Awards Recognition
  • 3:00 PM – 4:00 PM        PCCs will have an option to choose from 1 of 3 workshops

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